Privacy Policy
How we collect, use, and protect your information.
InSpectiv Labs Private Limited (“InSpectiv Labs”, “InSpectiv”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information that you provide to us.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit or interact with our website, www.inspectivlabs.com, or communicate with us through our website, email, contact forms, or other digital channels (collectively, the “Website”).
By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with us, we may collect the following categories of information.
1.1 Information You Provide
When you contact us, request information, request a proposal or demonstration, submit an enquiry, or otherwise communicate with us, we may collect:
- Full name
- Company or organization name
- Job title or professional designation
- Email address
- Telephone or mobile number
- Country and business location
- Information contained in your enquiry or communication
- Information relating to your business requirements or project
- Any other information that you voluntarily provide to us
We request that you do not submit sensitive personal information through the Website unless specifically required for a legitimate business purpose.
1.2 Information Collected Automatically
When you visit our Website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Date and time of access
- Pages visited and time spent on the Website
- Referring website or source
- Website interaction and usage information
- Other technical information necessary to maintain and improve the Website
We may collect this information through cookies, analytics tools, server logs, and similar technologies.
2. How We Use Your Information
We may use the information we collect for legitimate business purposes, including to:
- Respond to enquiries and requests;
- Provide information about our products, technology, and services;
- Schedule demonstrations, meetings, consultations, or discussions;
- Prepare and provide proposals, quotations, and commercial information;
- Communicate with existing and prospective customers;
- Provide, operate, maintain, and improve our Website and services;
- Understand Website usage and improve user experience;
- Monitor and maintain the security of our Website and systems;
- Prevent fraud, misuse, unauthorized access, or other unlawful activity;
- Comply with applicable laws, regulations, legal processes, and governmental requests; and
- Protect our legal rights, property, and business interests.
Where permitted by applicable law, we may also use contact information to send information about our services, industry developments, company updates, or other business communications. You may opt out of such communications at any time.
3. Legal Basis for Processing
Where applicable, we process personal information based on one or more of the following grounds:
- Your consent;
- The performance of a contract or steps taken at your request before entering into a contract;
- Our legitimate business interests;
- Compliance with applicable legal or regulatory obligations; or
- Other lawful grounds permitted under applicable law.
Where processing is based on consent, you may withdraw your consent subject to applicable legal requirements and limitations.
4. Cookies and Analytics
Our Website may use cookies and similar technologies to:
- Enable essential Website functionality;
- Maintain Website security;
- Understand how visitors use our Website;
- Analyze Website traffic and performance;
- Improve Website functionality and user experience; and
- Support relevant communications and marketing activities, where applicable.
Cookies may collect information such as browser type, pages visited, session information, and Website usage patterns.
We may use third-party analytics or technology providers to help us understand Website traffic and usage.
You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Website.
5. How We Share Information
We do not sell or rent your personal information.
We may share information with trusted third parties where reasonably necessary for the purposes described in this Privacy Policy, including:
- Website hosting and infrastructure providers;
- Cloud storage and technology providers;
- Website analytics and security providers;
- Communication and email service providers;
- Professional advisers, consultants, auditors, and legal advisers;
- Service providers acting on our behalf; and
- Government authorities, regulators, courts, or law-enforcement agencies where required or permitted by applicable law.
Where third parties process personal information on our behalf, we take reasonable steps to ensure that such parties process the information appropriately and maintain suitable confidentiality and security safeguards.
6. Business Transfers
If InSpectiv Labs is involved in a merger, acquisition, restructuring, financing, sale of assets, or other corporate transaction, personal information may be transferred as part of that transaction, subject to applicable law.
Where required by applicable law, we will provide appropriate notice regarding such changes.
7. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
However, no internet transmission, electronic storage system, or method of security can be guaranteed to be completely secure.
Accordingly, while we take reasonable measures to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, to maintain business and transaction records, to comply with legal and regulatory obligations, to resolve disputes, and to enforce our agreements.
When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable law and our internal policies.
9. Your Rights
Subject to applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information held by us;
- Request correction or updating of inaccurate information;
- Request deletion of personal information where legally permissible;
- Withdraw consent where processing is based on consent;
- Request information regarding the processing of your personal information; and
- Raise a complaint or grievance regarding our handling of personal information.
Requests may be submitted using the contact details provided below.
We may need to verify your identity before processing certain requests.
10. Third-Party Websites and Links
Our Website may contain links to third-party websites, platforms, applications, or services.
InSpectiv Labs is not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policies of those websites before providing personal information.
11. Children’s Privacy
Our Website and services are intended primarily for businesses and professional users.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.
12. International Data Transfers
Depending on the location of our customers, service providers, infrastructure, and business operations, personal information may be processed or stored in India or other jurisdictions.
Where information is transferred across borders, we will take reasonable steps to ensure that such transfers are carried out in accordance with applicable data protection and privacy laws.
13. Data Protection for Business Communications
If you contact us regarding our services, technology, demonstrations, proposals, or business opportunities, we may retain relevant communication records for legitimate business, contractual, operational, and legal purposes.
Where appropriate, such information may be shared internally with personnel responsible for sales, business development, technical evaluation, customer support, project management, or other relevant business functions.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or privacy practices.
The updated version will be published on this page.
Your continued use of the Website following the publication of changes constitutes acknowledgement of the updated Privacy Policy, to the extent permitted by applicable law.
15. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact us:
InSpectiv Labs Private Limited
Website: www.inspectivlabs.com
Email: connect@inspectivlabs.com
For privacy-related enquiries, please include “Privacy Request” in the subject line of your email.